Privacy Policy

Overview

SEVENTY SEVEN (referred to as “SEVENTY SEVEN”, “we”, “us” or “our”) is responsible for the personal information described in this policy when you visit seventysevenworld.com, create an account, place an order, request Saint Petersburg pickup, subscribe to updates or contact us.

This policy explains what we collect, why we use it, how long we keep it and the choices available to you.

Information we collect

Information you provide

• Identity and contact details, including name, email address, telephone number, billing and delivery address.
• Account details, saved preferences and authentication information.
• Order, return, refund, delivery and Saint Petersburg pickup details.
• Messages, reviews, survey responses and customer-service correspondence.

Information collected automatically

• IP address, browser and device type, language, approximate location, referring pages and interaction data.
• Cookie identifiers and consent preferences as described in our Cookie Policy.

Payments

Payments are handled by payment providers. We normally receive transaction status and limited payment details, such as card brand and last digits, but not your complete card number or security code.

How and why we use data

• Contract: to process payment, fulfil orders, arrange delivery or pickup, provide returns and customer support.
• Legitimate interests: to secure and improve the website, prevent fraud, understand performance and protect our legal rights, where those interests are not overridden by your rights.
• Legal obligations: to maintain tax and accounting records, respond to lawful requests and meet consumer-protection duties.
• Consent: for optional marketing, non-essential cookies and other activities where consent is required. You may withdraw consent at any time.

We do not sell personal information.

Who receives data

We disclose only what is reasonably necessary to providers supporting our operations, including website hosting, payment processing, fraud prevention, analytics, communications, delivery and professional advice. We may also disclose information to public authorities where required by law, or in connection with a genuine corporate transaction.

Providers must process information under appropriate contractual and security obligations. Some providers may operate outside your country. Where required, we use recognised safeguards for international transfers, such as an adequacy decision or approved contractual clauses.

Retention and security

We keep information only for as long as needed for the purposes above. Order, payment and tax records are generally retained for the period required by applicable accounting and tax law. Account information is kept while the account remains active; support records and technical logs are retained for a proportionate period to resolve requests, prevent abuse and establish legal claims.

We use organisational and technical safeguards designed to protect information. No online service can guarantee absolute security, so you should use a unique password and notify us if you suspect unauthorised account activity.

Your privacy rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy, withdraw consent and complain to your local data-protection authority. You may also opt out of marketing at any time using the unsubscribe method provided or by contacting us.

To submit a request, email seventy@seven.com. We may need to verify your identity. These rights may be subject to lawful exceptions.

Children

Our store is not directed to children who cannot independently enter into an online purchase contract under applicable law. We do not knowingly collect personal information from children without valid authorisation from a parent or guardian.

Contact and changes

Questions or requests about privacy may be sent to seventy@seven.com. We may update this policy to reflect changes to our services, providers or legal requirements. Material changes will be highlighted on the website where appropriate.